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Privacy Statement

General

National Small Business Financial Group (“We” or the “Company” or “NSBFG”), and our
affiliates respect your privacy and want you to understand how we collect, use, disclose, and
protect your information.  This Privacy Policy applies when you visit or interact with
www.nsbfg.com or any subdomains or mobile applications owned by the Company (collectively
the “Site”).  While this not is not a consumer website and is intended for business-to-business
communication, some information collected is personal in nature. This Policy applies to any
information collected through your direct use of the Site, as well as through any means of
electronic messaging and by telephone. This Policy also describes your choices in updating and
accessing your information.
Acknowledgement and Agreement
The Site is only intended for use by legal residents of the United States and individuals 18 years
of age or above. By visiting, submitting information, or otherwise engaging with the Site, you
signify that you have read, understand, and agree to our Privacy Policy and our Terms of Use. If
you do not agree, are not a legal resident of the United States or are under the age of 18, then
immediately discontinue use of the Site.
Your Information
What Information We Collect
We collect business and personal information through various sources in response to your use of
our Site and as necessary to deliver our services and products.  The examples below are an
illustrative, not comprehensive, overview of the data we collect.
 Contact and Personal Information including; your name, email address, phone number, and
zip code.
 Business and Financial Information including; your business name, industry type, and
ownership verifications.
 Unique Identifiers and Behavioral Data, including; IP address, location data, logs, the
equipment or devices you use to access our Site, search queries, and your activity data as
you navigate through the Site.
How We Collect Your Information
National Small Business Financial Group collects your information:
 Directly from you when you submit it, either through your use of the Site or provided by
you through any other means of written or verbal communication. Written and verbal
communication means any interaction with us, including but not limited to phone
conversations, emails, text messages, SMS messaging, and the exchange of signed
documents.

 From third parties, including but not limited to our affiliates and business partners, service
providers or vendors, credit reporting agencies, or public records.
 From tracking technologies used to collect and analyze your non-personal information
through your use of the Site. Like most websites, this data is collected automatically
through various means, including cookies, flash cookies, web beacons, embedded scripts,
and IP capture technologies.
Why We Collect Your Information
We collect your information in response to your request for business funding. By using this Site
and submitting your business, personal, and financial information to us, you are giving us
consent to use this information to evaluate your eligibility for business funding products and
services provided by National Small Business Financial Group, our affiliates and business
partners. Additionally, we may use, store, compile, and analyze your information to:
 Communicate with you and manage our relationship, which includes responding to your
requests, inquiring about your business needs, sending marketing communications, offering
additional services or products, providing account updates, and requesting customer
feedback in the form of surveys or reviews.
 Generate reports, analyze data, and conduct research for improving our Site and services, to
better understand our customers’ needs and interests, and overall provide an improved,
safer, more efficient funding experience.
 Fulfil our legal obligations, including verifying your identity in a reasonable effort to guard
against fraud, enforce our contractual rights, or comply with any state or federal laws.

Third Party Websites
The Site may contain links to other websites whose Privacy Policy differs from that of National
Small Business Financial Group. If you visit, submit information, or otherwise engage with any
website linked through the Site or provided by us via email, then we encourage you to read the
Privacy Policy of that website carefully. Social media companies and other third-party
companies linked with our site may also collect non-personal information about your visit to our
Site through recognition and tracking technologies, including your IP address and which pages
you are visiting. Our Site includes social media widgets and features, such as the Facebook
“like” button and Twitter icon. These social media features are likely hosted by the company
proving it and subject to the Privacy Policy of that company. National Small Business Financial
Group also utilizes web analytics tools, including Google Analytics, which helps us assess how
you engage with and navigate through our site. The information collected by Google Analytics is
anonymous and does not contain personally identifiable information.
Managing Your Information
Submitting your personal, business, and financial information through the National Small
Business Financial Group Eligibility Checker is voluntary. Once submitted, your information is
subject to the Privacy Policy and Terms and Conditions to which you agreed by clicking
“continue” and we may not be able to process a request to delete or modify this information in
certain circumstances. You have the following choices in controlling your information,
regarding:
 Engagement with tracking technologies: National Small Business Financial Group does not
respond to “Do Not Track” requests. However, you can set your browser and privacy
settings to refuse cookies or alert you when cookies are being sent. Your browser or mobile
device will often have a setting to disable cookies, which may have an impact on your
ability to engage with certain features of our Site.
 Communication Preferences: All emails sent directly from National Small Business
Financial Group, whether promotional or during the normal course of business, contain an
“Unsubscribe” link which, once clicked, will automatically stop you from receiving similar
emails in the future. If a business advisor or other National Small Business Financial Group
representative sends you a direct e-mail, or you receive an email in error, you may send a
return e-mail asking to be omitted from receiving future communications and we will make

every effort to process your request in a timely manner. You may request not to receive
phone calls by emailing compliance@nsbfg.com. You may opt out of SMS (Short Message
Services) messages by replying “STOP.” In the event that incoming or outgoing messages
are delayed, carriers are not liable for delayed or undelivered messages.
 To receive help via SMS, please reply “HELP”, which will then respond with the following
instructions. “Looking for more information? Give us a call at 844-200-5050 to speak with
a Business Advisor.” Standard Messaging and data rates may apply.
 Choosing not to receive phone calls, text messages, or e-mail communications will disrupt
and prevent your ability to receive our products and services. If you have already received a
product or service from us, our affiliates or business partners, then we will make a
reasonable effort to respect your privacy while fulfilling our contractual and legal
obligations per the terms of the signed Funding Agreement.
 Disclosure of your Information: National Small Business Financial Group does not
distribute your contact or personal information to companies for marketing or advertising
purposes. Your information will be shared with third-parties only to deliver the final
products and services you requested and as described in this Privacy Policy. The Site may
contain testimonials of our customers, primarily using third-party service providers, and
may contain the basic information which you choose to submit, such as your name or
company name. If you do not wish to have your information publicly displayed on our Site
or via social media, and you are unable to modify or remove your testimonial through the
third-party to which you provided it, then send an e-mail stating your request to
compliance@nsbfg.com.
 Changing or Modifying your Information: If your personal, business, or financial
information changes then you may update it at anytime by contacting your dedicated
business advisor or emailing us at compliance@nsbfg.com. We will not respond to or
accommodate requests we have reasonable cause to believe are incorrect or unverifiable, or
if we believe such a change would violate any legal requirements. If you believe we have
information that was submitted fraudulently or by an unauthorized user, then send your
request to compliance@nsbfg.com and we will respond appropriately.
Privacy
California Privacy Rights
Residents of California have specific rights regarding privacy under California State Law.
Visitors of our Site are entitled to certain specific details on how we disclose your personal
information to third parties for their direct marketing purposes. If you are permanent resident of
California and want to request this information in writing as permitted once per year, then submit
your request along with your current California address in an email to compliance@nsbfg.com.
In compliance with the disclosures required by California law regarding commercial websites:
National Small Business Financial Group does not respond to or honor “do not track” signals,
nor we enable or engage in the collections of personally identifiable information about your
online activities across third-party websites when you visit our Site.
Security

National Small Business Financial Group uses both various technologies and operational
procedures to keep your information safe from unauthorized use or access. We take the security
of your Personal Information seriously and employ measures to guard against the theft, misuse,
or alteration of your information. Protective technologies include safeguards like firewall barriers
and data encryption with Transport Layer Security (TLS). We also use encryption such as the
Secure Socket Layer (SSL) protocol when we transmit confidential information.  Our procedural
protections include storing your information in a controlled facility and limiting access only as
necessary for employees to fulfil their responsibilities.
While we take all reasonable measures to protect your information, no technology or facility is
entirely without flaw or impenetrable to certain threats. We are not responsible for the
information collected and stored by third parties or our business partners. We also cannot
guarantee all your personally identifiable information and communications with us will not be
disclosed, as necessary or required by law, court order, auditor demand, to resolve disputes, other
reasonable sources not described in this Privacy Policy.  You use the Site and provide National
Small Business Financial Group with your information at your own risk. If we have reason to
believe any security breach, information tampering, or unauthorized access has occurred within
the Company, then we will investigate the situation and communicate with you when
appropriate.
Changes to Our Privacy Policy
National Small Business Financial Group reserves the right to update or edit this Privacy Policy
at any time and without notice. The “Last Updated” date will change with every modification, so
we encourage you to review this Policy each time you visit the Site. Any changes to our Privacy
Policy are made in response to changes in customer needs, relevant laws, or new technologies
and are intended to enhance your experience with clarity about your information.

 

Disclaimer

National Small Business Financial Group (NSBFG) does not discriminate in the administration of any of its programs on the basis of race, color, national origin, age, gender, religion, physical or mental disability, political affiliation, martial status or sexual orientation.

NSBFG provides links to other websites as a convenience and does not endorse or guarantee the content, accuracy or usability of such sites. NSBFG is completely independent, privately held, and has no affiliation or relationship (financial or otherwise) with any political party, government agency or any other outside groups or persons.